Cross-Cultural Biz is specialized in cross-cultural business solutions.
We provide cross-cultural training, consulting, language lessons, and translation services to help people manage cultural differences, communicate effectively, solve cross-cultural business issues, and achieve desired outcomes. We are dedicated to preparing you to work with confidence and competence in a foreign or multicultural environment.
Mission: Bridge Cultures, Manage Differences, Accelerate Productivity
Four Components of Training and Consulting: Our cross-cultural training specialists and consultants will provide you with custom tailored seminars and consultations in the following areas:
- Cross-Cultural Business Solutions
- Cross-Cultural Business Issues in China, Canada, and America
- International Relocation Preparation and Expatriate Services
- Immigrants Integration Issues
“Success depends upon preparation, without such preparation there is sure to be failure”. Confucius
Profile of Kathy Keyi Jia-Jones, M.A., OCT, ACG, founder and owner
As a specialist in cross-cultural business communication and Chinese business culture, Kathy Jia has given a series of interview on Radio Canada International,(the CBC), Rogers TV, and OMNI TV on “Business Tips for a Multicultural Canada”, effective cross-cultural business communications, and how to do business in China. (See Media page).
Kathy has worked in China and Canada in a variety of fields including teaching (University of Toronto, Seneca College, Toronto Board of Education, and Jiamusi Teachers’ University, China), journalism (for CBC NewsWorld International and Radio Canada International), and international business. As a professor, she developed and taught Cross-Cultural Communications, Business Communication, International Trade, Business Mandarin, among other subjects.
Kathy obtained her M.A. from the University of Guelph on scholarship, as well as an OTC (Ontario Teacher’s Certificate), a B.A.(Honours) in China, and a certificate in cross-cultural training in the USA. Kathy is a member of Association des traducteurs et traductrices littraires du Canada/Literary Translators’ Association of Canada. She is on the roster of experts of the Human Resources Professionals Association. An award winning speaker, she is currently an Area Governor of Toastmasters International (ACG, ALB). Kathy has served on the executive of the Richmond Hill Intercultural Committee. Her book, Effective Intercultural communication and Conflict Solving, has just been published by Nelson Education.
Why Cross-Cultural Competence Is Important
In today’s highly competitive global market, it is crucial for individuals as well as international and multicultural organizations to develop cultural awareness and communicative competence.
For a multicultural organization, cross-cultural competence is essential for both employers and employees.
How to successfully lead a multicultural organization in today’s global market?
How to manage staff from different cultures with different values, different ways of doing things, and different expectations?
How to adjust to a new Canadian workplace and succeed as a new immigrant employee?
For international companies, research shows that often companies successful in their home countries have failed in foreign markets not because of technical incompetence but because of a lack of knowledge and understanding of a foreign market culture. The lack of sensitivity to different ways of thinking and inability to adapt to different ways of doing business are considered to be the primary causes of communication breakdown, missed opportunities, and business failure. People spend thousands of dollars on travel and hotels, but a small misstep can cost you the chance of success.
At Cross-Cultural Biz, our training and consulting will take your business to a new level.
We Strive For:
- Excellence in our services by keeping our clients’ best interests in mind and presenting up-to-date, balanced, and unbiased information to our clients
- Best strategies and solutions by considering all relevant factors when helping to solve complex workplace issues
- A character based company with integrity
Please contact us to discuss how we may help you or your organization. Your small investment will prove to be beneficial.
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