crossculturalbiz.com

Doing business in today’s global marketplace is more complex than ever. At Cross-Cultural Biz, our training and consulting expertise will help you find the best solutions for the challenges facing your business. We will help you take your business to a new level. 

Our seminars are designed to prepare our clients with the knowledge, skills, and understanding to conduct business successfully in a foreign market or an intercultural business environment. We take a practical and interactive approach. Conducted by cross-cultural communication specialists, these seminars will help you gain confidence, communicate effectively with people from other cultures, manage differences, and increase productivity. The seminars, packed with practical information, insightful case studies, entertaining anecdotes, vivid visuals, and interactive activities, have been proven beneficial to the various participant groups who have enjoyed them.

We offer seminars in the following four categories. They are half-day to two-day in duration and can be taken separately or in combination for maximum value. 

1) Cross-Cultural Training Seminars

Cross-Cultural Training of Trainers

Cross-Cultural Training for Executives

Cross-Cultural Training for Business Owners (including Cross-Cultural Communication, Cross-Cultural Marketing, and Cross-Cultural Selling)

Cross-Cultural Training for Managers

Cross-Cultural Training for Human Resources Staff  

Cross-cultural Business Etiquette 101

Cross-Cultural Business Communication

Cross-Cultural Marketing

Cross-Cultural Selling

Intercultural Relationship Building

Cultural Specific (Canada, America, India, Russia, and Mexico; conducted by specialist from the culture)

Diversity and Inclusiveness Training

2)  China Business Seminar

Essential Chinese Business Culture and Etiquette

Verbal and Non-verbal Communication Styles

Successful Marketing and Selling Strategies in China

Chinese Decision Making Processes and Negotiation Styles 

3) International Relocation Preparation and Expatriate Seminar

Training or consulting will be customized based on specific assignment and needs.

4) Immigrant Integration Program

Exploring Canadian Values and Attitude

Understanding Our Own Cultural Backgrounds

North American Communication Styles

How to Deal with Cultural Shocks and Cope with Acculturative Stress

Cultural Adjustment and Conflict Solving at the Workplace  

“Before anything else, preparation is the key to success“. Alexander Graham Bell 

The Main Benefits from Receiving Our Cross-Cultural Training:

• Learn international business etiquette and protocols
•  Understand what affects our perception and reduce stereotypical thinking
•  Gain a sensitivity to other cultures and an understanding of how cultural differences can affect communication, relationships, and business operations
•  Improve verbal and nonverbal communication skills and reduce instances of miscommunication
•  Learn how to manage cross-cultural differences and resolve conflicts
•  Improve communication within a company and productivity
•  Demonstrate confidence and competence in a multicultural environment
•  Learn how to deal with cultural shocks and acculturative stress   

One Client’s Testimonial:

“With the training provided by Cross-Cultural Biz at the outset of the most recent training program, I was amazed at how much more confident our delegates were. The participants developed a cultural awareness, an ability to communicate effectively, and gained confidence in the academic settings that they were being trained in. It was marvelous to experience this turnaround so quickly. Definitely a key aspect to our future long term training programs!”

Maire O’Brien, PhD
Director
Training Division
York University, Canada  

   Let us assess your needs and help you take your business to a new level

 Contact us