Cross-Cultural Biz offers tourism and hospitality industry international and multicultural business solutions. We provide cross-cultural training and consulting as well as combo cross-cultural business services: marketing material preparation – translation and voice over, language lessons, networking, and more.
Cross-Cultural Biz Programs Designed for Tourism and Hospitality Industry
- Cross-Cultural Competence Training for Tourism and Hospitality Employees
- Effective Cross-Cultural Communication
- Essentials of International Etiquettes
- Asia Preparation Program
- China Program: Strategies for Chinese tourists preparation, insights, practical tools, payment methods, useful expressions, language lessons, auspicious name translation & marketing material preparation, and more!
Report: “Chinese visitor visa applications to Canada increase despite Huawei dispute”, by Nathan Vanderklippe, Globe and Mail, Feb. 23, 2019
More CCB seminars can be found on Cross-Cultural Training and Consulting page. Our programs have proven to be beneficial.
Testimonials by some of our happy clients in tourism and hospitality:
“Your Cross-Cultural Workshop was brilliant! The participants were intrigued. The information you provided covered a variety of topics on how to best understand the Chinese culture & best prepare tourism businesses and product. Representatives from many facets of Centre Wellington were present, from retail, business, bed & breakfast to customer service, and Kathy delivered valuable information for all”. ~Deb D, Tourism & Destination Coordinator, Centre Wellington, Ontario
“Our area has become a destination spot. The information you have provided us with (Cross-Cultural Competence, Effective Communication, and China Preparation) has already proven helpful in my interactions with our multicultural clients….You are doing great work”. ~V. Anderson, Cottage Rentals, Tobermory, Ontario
“We are very excited to take your session about Chinese culture awareness. It is a real eye opener! The session is very helpful for working with tourists. It was fun to learn these key Mandarin expressions, too!” ~D. González, Riu, Costa Rica
“Thank you for the seminar (on cultural awareness and market preparation)! It was so helpful for our art festival. Thanks so much for the translation as well!”
~Barb L, Elora en Plein Air
See more Testimonials.
Contact us to discuss your need and how we can help you.