Cross-Cultural Biz offers tourism and hospitality industry international and multicultural business solutions. We provide cross-cultural combo services: training, consulting, marketing, translation and voice-over, language lessons, and more.
In The Ritz-Carlton, Virginia, U.S., photo by Pamela Eyring
Cross-Cultural Biz Programs Designed for Tourism and Hospitality Industry
- Post-COVID Preparation Programs for Tourism and Hospitality Industry
- Cross-Cultural Competence Training for Tourism and Hospitality Employees
- Cross-Cultural Communication and Marketing in the Multicultural and International Marketplace
- Essentials of International Etiquettes
- Innovative Ways of Attracting and Retaining Multicultural Visitors
- China Business; Asian Tourists Preparation Programs
At Riu, Costa Rica, with Diana
More CCB seminars can be found on Cross-Cultural Training and Consulting page.
================================================================
Festival and Events of Ontario Conference 2020
Kathy Keyi Jia-Jones of Cross-Cultural Biz was a proud presenter at the Conference.
Her topic: “Innovative Ways of Attracting and Retaining Multicultural and International Visitors”.
Kathy Jia-Jones speaks at the FEO Conference 2020
================================================================
Testimonials for Cross-Cultural Biz
“Your Cross-Cultural Workshop was brilliant! The participants were intrigued. The information you provided covered various topics on how to best understand Chinese culture & best prepare tourism businesses and products. Representatives from many facets of Centre Wellington were present, from retail, business, bed & breakfast to customer service, and Kathy delivered valuable information for all”. ~Deb D, Tourism & Destination Coordinator, Centre Wellington, Ontario
“Our area has become a destination spot. The information you have provided us with (Cross-Cultural Competence, Effective Communication, and China Preparation) has already proven helpful in my interactions with our multicultural clients…You are doing great work”. ~V. Anderson, Cottage Rentals, Tobermory, Ontario
“We are very excited to take your session about Chinese culture awareness. It is a real eye-opener! The session is very helpful for working with tourists. It was fun to learn these key Mandarin expressions, too!” ~D. González, Riu, Costa Rica
“Thank you for the seminar (on cultural awareness and market preparation)! It was so helpful for our art festival. Thanks so much for the translation as well!”
~Barb L, Elora en Plein Air
See more Testimonials.
Contact us to discuss your needs and how we can help you.
Shen Zhen, China,
picture by Kathy Keyi Jia-Jones
Niagara on the Lake, Lake Ontario
Savoy, London, England; photo by Kathy Keyi Jia-Jones
Afternoon Art Tea at Merrion Hotel, Dublin, Ireland; photo taken by Kalli Jones
Nobel Museum, Copenhagen, Denmark; photo taken by Kathy Jia-Jones
Hermitage Museum, St. Petersburg, Russia; photo taken by Kathy Jia-Jones
Atlantis Paradise Island, Nassau, Bahamas
Pontcysyllte Aqueduct, Wales; photo taken by Kathy Jia-Jones
Jiao Tai Temple, Seoul, South Korea; photo taken by Kathy Jia-Jones
Fern Resort and Lake Couchiching, Ontario, Canada
Fern Resort, Mary Lou’s; photo by Kathy Jia-Jones
Fern Resort, Sunset on Lake Couchinching; photo by Kathy Jia-Jones
Fern Resort, founded in the late 1800s, is five generations in the making.
Playful huskies on Fern Resort. Photo taken by Kathy Jia-Jones in 2017 during her 2nd visit with her family
Wonderful huskies getting ready for a sleigh ride; fond memories of the rides and the huskies; photo taken by Kathy Jia-Jones in 2017 during her 2nd visit to Fern Resort.