Cross-Cultural Biz offers tourism and hospitality industry international and multicultural business solutions. We provide cross-cultural training and consulting as well as combo cross-cultural business services: marketing material preparation – translation and voice over, language lessons, networking, and more.
Cross-Cultural Biz Programs Designed for Tourism and Hospitality Industry
- Cross-Cultural Competence Training for Tourism and Hospitality Employees
- Effective Cross-Cultural Communication
- Essentials of International Etiquettes
- Asia Preparation Program
- China Program: Strategies for Chinese tourists preparation, insights, practical tools, payment methods, useful expressions, language lessons, auspicious name translation & marketing material preparation, and more!
Report: “Chinese visitor visa applications to Canada increase despite Huawei dispute”, by Nathan Vanderklippe, Globe and Mail, Feb. 23, 2019
More CCB seminars can be found on Cross-Cultural Training and Consulting page. Our programs have proven to be beneficial.
Testimonials by some of our happy clients in tourism and hospitality:
“Your Cross-Cultural Workshop was brilliant! The participants were intrigued. The information you provided covered a variety of topics on how to best understand the Chinese culture & best prepare tourism businesses and product.
It was an informative and pleasant way to spend an afternoon. As she shared her stories with us, everyone found it easy to relate to Kathy and her approachable manner. Representatives from many facets of Centre Wellington were present, from retail, business, bed and breakfast to customer service, and Kathy delivered valuable information for all”. ~Deb D, Tourism & Destination Coordinator, Centre Wellington, Ontario
“Our area has become a destination spot. The information you have provided us with (Cross-Cultural Competence, Effective Communication, and China Preparation) has already proven helpful in my interactions with our multicultural clients….You are doing great work”. ~V. Anderson, Cottage Rentals, Tobermory, Ontario
“We are very excited to take your session about Chinese culture awareness. It is a real eye opener! The session is very helpful for working with tourists. It was fun to learn these key Mandarin expressions, too!” ~D. González, Riu, Costa Rica
“Thank you for the seminar (on cultural awareness and market preparation)! It was so helpful for our art festival. Thanks so much for the translation as well!”
~Barb L, Elora en Plein Air
See more Testimonials.
Contact us to discuss your need and how we can help you.