Tourism and Hospitality

Cross-Cultural Biz offers tourism and hospitality industry international and multicultural business solutions. We provide cross-cultural combo services: training, consulting,  marketing, translation and voice-over, language lessons, and more.

Ms. Jia-Jones at Ritz-Carlton, Virginia, photo by Pamela Eyring

In The Ritz-Carlton, Virginia, U.S., photo by Pamela Eyring 

Cross-Cultural Biz Programs Designed for Tourism and Hospitality Industry

  • Post-COVID Preparation Programs for Tourism and Hospitality Industry
  • Cross-Cultural Competence Training for Tourism and Hospitality Employees
  • Cross-Cultural Communication and Marketing in the Multicultural and International Marketplace
  • Essentials of International Etiquettes
  • Innovative Ways of Attracting and Retaining Multicultural Visitors
  • China Business; Asian Tourists Preparation Programs
At Riu, Costa Rica, with Diana; eaching Mandarin and Chinese culture at Riu Guanacaste, Costa Rica

At Riu, Costa Rica, with Diana

More CCB seminars can be found on Cross-Cultural Training and Consulting page.

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Kathy Jia-Jones speaks at the FEO Conference: “Innovative Ways of Attracting and Retaining International and Multicultural Visitors

Speaking at the FEO Conference, Sheraton Parkway, Richmond Hill, ON. Feb.27, 2020

Festival and Events of Ontario Conference

Kathy Keyi Jia-Jones of Cross-Cultural Biz was a proud presenter at the Conference.

Her topic:  “Innovative Ways of Attracting and Retaining Multicultural and International Visitors”.

 

 

Testimonials for Cross-Cultural Biz

“Your Cross-Cultural Workshop was brilliant!  The participants were intrigued. The information you provided covered a variety of topics on how to best understand the Chinese culture & best prepare tourism businesses and products. Representatives from many facets of Centre Wellington were present, from retail, business, bed & breakfast to customer service, and Kathy delivered valuable information for all”. ~Deb D, Tourism & Destination Coordinator, Centre Wellington, Ontario

“Our area has become a destination spot. The information you have provided us with (Cross-Cultural Competence, Effective Communication, and China Preparation) has already proven helpful in my interactions with our multicultural clients…You are doing great work”. ~V. Anderson, Cottage Rentals, Tobermory, Ontario

“We are very excited to take your session about Chinese culture awareness. It is a real eye-opener! The session is very helpful for working with tourists.  It was fun to learn these key Mandarin expressions, too!” ~D. González, Riu, Costa Rica

“Thank you for the seminar (on cultural awareness and market preparation)! It was so helpful for our art festival. Thanks so much for the translation as well!”
~Barb L, Elora en Plein Air

See more Testimonials.

Contact us to discuss your needs and how we can help you.

Shen Zhen, China, picture by Kathy Keyi Jia-Jones

Shen Zhen, China,
picture by Kathy Keyi Jia-Jones

Niagara on the Lake, Lake Ontario

Niagara on the Lake, Lake Ontario

2014-08-06 10.45.45

Savoy, London, England; photo by Kathy Keyi Jia-Jones

Afternoon Art Tea at Merrion Hotel, Dublin, Ireland; photo taken by Kalli Jones

Afternoon Art Tea at Merrion Hotel, Dublin, Ireland; photo taken by Kalli Jones

Nobel Museum, Copenhagen, Denmark; photo taken by Kathy Jia-Jones

Nobel Museum, Copenhagen, Denmark; photo taken by Kathy Jia-Jones

Hermitage Museum, St. Petersburg, Russia; photo taken by Kathy Jia-Jones

Atlantis Paradise Island, Nassau, Bahamas

Atlantis Paradise Island, Nassau, Bahamas

Pontcysyllte Aqueduct, Wales; photo taken by Kathy Jia-Jones

Pontcysyllte Aqueduct, Wales; photo taken by Kathy Jia-Jones

Jiao Tai Temple, Seoul, South Korea; photo taken by Kathy Jia-Jones

Jiao Tai Temple, Seoul, South Korea; photo taken by Kathy Jia-Jones

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