Books and Articles


Jia-Jones, Kathy Keyi. Effective Intercultural Communication and Conflict Solving. Toronto: Nelson Education Ltd. 2012.

    • Key concepts
    • Narratives and individual experiences
    • Canadian and International perspectives
    • Case studies
    • Critical thinking activities and cultural awareness tests
    • Resources

Published Articles and Blogs written by Kathy Keyi Jia-Jones (formerly known as Kathy Keyi Jia), available on this website

“Building Cross-Cultural Competence– Originally published in Financial Post (for Executive HR–HR Insight), July 28, 2010; this is an updated and shortened version.

The article was included in the employee guideline of Chatham County government, North Carolina, USA

“You Can Speak English Well” – 创业周刊 Canada Career Weekly (A Chinese-language Canadian newspaper), April 10, 2014

“Ten Tips to Help Internationally Educated Professionals Improve Public Speaking Skills”–H R Professional Magazine, July/August, 2012

“Terry Fox, Betty Fox, and Isadore Sharp”–see Blog page

“From Tiger Mother’s Battle to Immigrant Integration” for Human Resources Professional Association–see Blog page

Chinese Business Etiquette 101 (Part One)” – Asianwave. September/October 2004

The first of a two-part series outlining the important information that you need to know about doing business in China.

Thanks Grandma” – A touching and personal story about Kathy’s role model and a part of history in China that is seldom known to the West. This is an updated version.

“Love in Bei Da Huang (Great Northern Wilderness) – Celebrating My Parents’ Diamond Anniversary” –祝贺父母结婚60周年-奇缘北大荒,悠悠龙江情/,  Life Daily, a nationwide Chinese publication, Nov. 3, 2019

“Tiger and Tigress”  About Kathy’s guardian tigress and Year of the Tiger

Her Other Publications:

Jia K. Y.  “It’s the Year of the Tiger – Happy Chinese New Year”. The Liberal. Sunday, Feb. 14, 2010

Jia K. Y.  “Chinese Business Etiquette 101” (two part series). Asianwave. September/October 2004

Jia K. Y.  “A Wonderful Journey into History”. Canadian Children’s Literature. Vol 26:2, Issue 98, Summer 2000

Jia K. Y.  “Unforgettable Ghosts”. Canadian Children’s Literature. Vol 22; 3, Issue 83, Fall 1996

Jia-Jones K. Y. “Special Family Gathering for the Celebration of the Year of the Horse”. Ming Bao (Ming newspaper), Feb. 24, 2014, in Chinese


Jia-Jones K. Y. “Qui est là ? – Shéi Zài Nà Li? Album jeunesse illustré (Édition bilingue Français – Chinois simplifié) by Dominique Curtiss, Muriel Gestin. Children’s book in Mandarin. Jan. 13 2018


If you are interested in any of Kathy’s publications please contact us.



First Canadian Place Our Seminars Are Offered Onsite & Online.

Harbour View of First Canadian Place

Join Our Cross-Cultural Biz Seminars

• Effective Cross-Cultural Communication and Leadership Strategies
• Managing a Multicultural Workplace to Success
• Selling in Competitive Multicultural Markets
• Essentials of International Business Etiquette
• Understanding Asian Business Culture and Etiquette
• Train the Trainers
• Public Speaking for Internationally Educated Professionals

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